Terms and Conditions for Angland
Last updated: December 01, 2025
1. Introduction and Acceptance
1.1. Overview. These Terms and Conditions (“Terms”) between you (“you”, “your”, “User”) and Boxyz PTE. LTD., company incorporated under the laws of Singapore with registration number: 202216614R and registered address: 18 ROBINSON ROAD, #20-02, 18 ROBINSON, SINGAPORE 048547 (“Company”, “we”, “us”, “our”) govern your access to and use of Company`s mobile application (collectively, the “App”), all related services (collectively, the “Service”). For ease of reference, the term “Angland” refers to the aggregate of the App and the Service.
1.2. Acceptance of Terms. By checking the “Agree” section of the pop-up window, accessing or using the Angland, you acknowledge that you have read, understood, and agree to be bound by these terms, including any additional terms and policies referenced herein, and the relevant terms and policies of App Store and Google Play. If you do not agree to these terms in their entirety, you are not authorized to access or use the services.
Our Privacy Policy outlines the processing of any personal data that you provide. We may update the Privacy Policy at any time by posting such updates in the Angland. You will find the complete text of the Privacy Policy by the hyperlinks provided in the Angland. Please read carefully our Privacy Policy which describes the processing of your personal information.
The processing of personal data is not governed by these Terms but rather derives from, and has its legal basis under, applicable data protection laws and regulations, including the General Data Protection Regulation (“GDPR”). Such processing may, inter alia, be necessary for the performance of an agreement between you and the Company or for taking steps prior to entering into such an agreement. Privacy Policy are provided solely for informational purposes in accordance with applicable privacy laws and regulations.
Certain aspects of the Angland, including specific features or functionalities, may be governed by supplementary guidelines, rules, or terms of service. We will provide notice of any such additional terms through the Angland or by other appropriate means, and these additional terms are hereby incorporated into these Terms by reference. In the event of any conflict between these Terms and the additional terms, the provisions set forth in the additional terms shall govern the specific feature or functionality at issue.
1.3. Definitions. The following definitions shall apply to interpret these Terms:
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"Account" means a registered account created by User on the Angland;
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“Content” refers to all information, data, text, graphics, and other materials made available through the Angland.
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“$FISH” means a native in-App utility token used within the Angland ecosystem to facilitate certain game related transactions, actions, or progression. $FISH does not represent any form of legal tender, is not a cryptocurrency or digital payment token within the meaning of applicable laws, and cannot be redeemed for real-world currency within the Angland. Use of $FISH is subject to these Terms and any applicable platform rules.
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“Intellectual Property Rights” means all present and future rights related to patents, copyrights, trademarks, trade secrets, and other proprietary rights.
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“Virtual item” means any digital asset available for purchase through the internal shop of Angland, including NFTs and tokenized resources. Virtual items are provided solely for use within the Angland and do not confer any ownership rights in the underlying intellectual property or any right to generate profit. All purchases of Virtual Items are final and non-refundable, except as otherwise required by applicable law or as expressly provided in these Terms.
1.4. Eligibility. To use Angland, you must be at least 18 years old and have full legal capacity to enter into binding agreements. If you are under the age of 18 or lack the legal capacity, use the Angland with the explicit permission and supervision of your parent or legal guardian. In such cases, your parent or legal guardian must read and agree to these Terms on your behalf and will be responsible for all activities conducted through Angland.
If you are a parent or legal guardian permitting a minor or someone without full legal capacity to use the Angland, you agree to these Terms on their behalf and assume full responsibility for their compliance with these Terms.
If you are accepting these Terms on behalf of a company or other legal entity, you represent and warrant that you have the legal authority to bind such entity to these Terms. In such cases, the terms “User” “you” and “your” shall refer to both you as an individual and the entity you represent.
1.5. Prohibited jurisdictions. The Angland is not intended for and may not be accessed or used by any person or entity located, incorporated, or ordinarily resident in a jurisdiction subject to comprehensive trade or economic sanctions or other applicable restrictions under the laws of Singapore, the United States, including those administered by the Office of Foreign Assets Control, the European Union, the United Nations, or any other competent authority.
This includes, without limitation, individuals or entities from the United States of America, Singapore, North Korea, Iran, Syria, Cuba, the Crimea, Donetsk and Luhansk regions of Ukraine, Russia, Belarus, or any other territory subject to relevant sanctions or export controls.
The Company may implement geo-blocking, wallet filtering, or other technical or administrative measures to enforce these restrictions. Users are solely responsible for ensuring that their access to and use of the Angland complies with all applicable laws and does not expose the Company to legal or regulatory liability.
2. Scope of Service and Access
2.1. Service description. The Angland allows Users to access and play the fishing gameplay mode through an in-App Virtual Items known as a tackle and capsules, which functions as the User’s primary fishing tool. Each User must have an active tackle item assigned to their account to initiate fishing actions within the Angland.
All gameplay functionality is designed and controlled by the Company within the Angland environment. External platforms may interact with the Angland only to the extent expressly permitted and never to provide gameplay features.
The Company may, at its sole discretion and without prior notice, develop, deploy, or require the installation of patches, updates, upgrades, modifications, maintenance releases, content additions, feature enhancements, balance adjustments, or other changes to the Angland (“Updates”). Updates may be provided for purposes including, but not limited to, improving gameplay, enhancing security, ensuring regulatory or platform compliance, correcting errors, introducing new features or content, modifying existing mechanics, or removing features that are no longer supported.
The Company will inform Users of any material modifications to the Angland, these Terms, or related Services by publishing a notice within the in-App “News” section and by sending an email to the address associated with the User’s account. Continued use of the Angland following the effective date of such modifications shall constitute the User’s acceptance of the updated terms, unless otherwise required by applicable law.
The User acknowledges and agrees that:
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updates may be mandatory in order to continue accessing or using the Angland or certain features;
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the Company is not obligated to maintain or support any particular version of the Angland;
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the Angland and its features may change, expand, restrict, or be discontinued as a result of an Update; and
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the Company shall not be liable for any disruption, loss of progress, incompatibility, or other effects resulting from any Update, provided that such Update is implemented in good faith and in accordance with applicable law.
Nothing in these Terms shall be construed as obligating the Company to continue producing, maintaining, or distributing any particular feature, content, or component of the Angland, including in-App Virtual Items, mechanics, or integrations with external technologies.
2.2. In-App Virtual items. Different Virtual Items may provide different characteristics or performance effects within the Angland, such as varied fishing speed, efficiency, or utility, as designed by the Company.
All characteristics, effects, and attributes of Virtual Items used in the Angland are defined and provided entirely within the Angland. External digital collectibles, including NFTs, may link to corresponding Virtual Items, but do not generate or introduce new attributes beyond those already defined by the Angland. The Company remains solely responsible for determining, modifying, or balancing all Virtual Item attributes within the Angland.
All Virtual Items, whether linked to an NFT, or otherwise made available, are licensed to the User solely for use within the Angland, have no monetary value, and do not confer any ownership rights in the Angland or the Company.
The use, linking, and management of NFT-based Virtual Items is additionally governed by the NFTs terms of use.
The Company may modify, balance, restrict, or discontinue any Virtual Item or NFT-related functionality at its discretion to ensure compliance, maintain gameplay integrity, or address technical considerations.
2.3. Capsule Virtual Item. Certain Virtual Items may function as containers or capsules that, when revealed, result in the issuance of another NFT with randomly determined attributes or rarity. Users acknowledge that any randomized outcome is governed solely by Smart Contract logic and predefined probability distributions.
The Company does not guarantee any specific result, rarity tier, or attribute outcome from the opening or revealing such Virtual Items. Users acquire such Virtual Items with full understanding that outcomes are uncertain and may result in NFTs of lower or higher rarity.
Mentioned Virtual Items are intended solely as gameplay mechanics and are not games of chance for money or equivalents. No fiat or monetary prize is awarded through capsule reveals.
2.4. In-App Purchases. The Angland may offer optional in-App purchases, including Virtual Items or other digital content. All purchases made within the Angland must be processed through the App Store or Google Play or the native in-game utility token $FISH in accordance with the applicable platform’s billing rules.
Users may, however, acquire certain blockchain-based digital assets, such as NFTs, through lawful third-party platforms that support payments in ETH or other cryptocurrencies. Such external purchases occur entirely outside the App and are not processed, managed, or facilitated by the Company. External purchases do not grant any in-App purchase rights, do not replace IAP functionality, and do not affect or bypass the platform's required billing mechanisms.
All IAP transactions are final and governed by the refund policies of the respective platform operator. The Company does not control and is not responsible for any fees, exchange rates, wallet services, or risks associated with blockchain transactions conducted outside the App.
You agree to pay all fees and applicable taxes incurred by you or anyone using an Account registered to you. The Company may revise the pricing for the Virtual Items or any other Service of Angland at any time.
Any in-App purchases of consumable currency or Virtual Items will not expire and can be restored on authorized devices.
2.5. Refund policy. Except as provided for in cases where an error in the purchase process or a processing failure occurs, all transactions for in-game purchases are final and non-refundable. Furthermore, while Users may purchase Virtual items for personal use within the Angland, such assets may not be traded, resold, or otherwise transferred to other users.
You acknowledge that the Company is not required to provide a refund for any reason, and that you will not receive money or other compensation for unused Virtual items when an account is closed, whether such closure was voluntary or involuntary.
If our investigation determines that a technical failure on the part of Angland prevented the successful delivery of a purchased Virtual item, we will, at our option: (i) take all necessary measures to deliver the Virtual item successfully, or (ii) where it is feasible and appropriate, provide a refund or credit equal to the value of the undelivered Virtual item.
With respect to any in-App purchases made through the App Store or Google Play billing systems, the Company complies with the respective refund, cancellation, and consumer-protection policies of Apple and Google, as applicable in the User’s jurisdiction. All requests, inquiries, or claims relating to refunds for In-App purchases shall be handled exclusively in accordance with the procedures and conditions established by the relevant platform provider, and the Company shall not provide additional refunds or remedies beyond those required under the applicable App Store or Google Play terms.
2.6. Account. To access and use Angland, you must first register and maintain a valid Account. You must also have access to a supported mobile device and a stable internet connection to engage with the Angland. The Angland does not support the use of rooted, jailbroken, or otherwise modified devices. Unsupported devices may be restricted from accessing the Angland or certain functionalities.
You may register an Account by linking a supported third-party login method or by using other methods provided in the Angland. You are solely responsible for maintaining the confidentiality of your Account credentials and must not share your password or login details with any third party. You agree to notify us immediately if you become aware of any unauthorized access to or use of your Account. While we take reasonable steps to protect Users Accounts security, you remain fully responsible for all activity conducted under your Account, whether or not such activity was authorized by you. The Company disclaims any liability for damages or losses incurred as a result of unauthorized Account access.
The User may delete their Angland Account at any time by using the in-App account-management tools or by submitting a deletion request through the designated support channels. Deleting the Angland account will result in the permanent removal or anonymisation of the User’s in-App data in accordance with applicable data-protection laws and the Privacy Policy. The User may also delete the App from their mobile device at any time, understanding that such deletion does not automatically terminate the User’s account unless the User additionally submits an account-deletion request.
2.7. Account suspension or termination. We reserve the right to suspend or permanently terminate your Account and restrict access to the Angland or its Services at our sole discretion and without prior notice, including but not limited to the following circumstances:
(a) your violation of these Terms or any applicable law;
(b) suspected fraud, cheating, or exploitation of any Angland feature or Content; or
(c) engagement in or association with unlawful activity through your Account.
In addition, if your Account remains inactive for an extended period of time, we may notify you through in-game communications or other appropriate means prior to initiating termination of your Account for inactivity.
You may choose to terminate your Account at any time by submitting a request through our official support channels within the Angland. Upon termination of your Account - whether by you or by the Company - the following sections of these Terms shall remain in effect: Intellectual Property, Indemnification, Disclaimers and Limitation of Liability, Indemnification, Governing Law, Jurisdiction, and Dispute Resolution.
2.8. Third-Party Integrations. Angland may integrate with and rely on certain third-party services to support its functionality and performance.
By using the Angland, you acknowledge and agree that your data may be processed by these third-party service providers in accordance with their respective terms of service and privacy policies. We do not control and are not responsible for the content, privacy practices, or operations of such third parties. However, we take reasonable measures to ensure that any data shared with these providers is limited to what is necessary for the performance of the Angland and is handled in accordance with applicable data protection laws and our Privacy Policy.
Your use of the Angland constitutes your consent to such third-party integrations, and you understand that the Company disclaims any liability arising from the acts or omissions of these third-party providers.
2.9. Acceptable Use Policy. By using the Angland, you agree to adhere to the following acceptable use guidelines. You agree to use Angland in compliance with these Terms and all applicable laws and regulations. The following actions are strictly prohibited and constitute a material breach of these Terms:
- Lawful Use: You shall use the Angland exclusively for lawful purposes and in full compliance with these Terms, as well as all applicable local, state, national, and international laws and regulations.
- Preservation of System Integrity: You agree not to engage in any activity that may harm, disable, overburden, or otherwise impair the Angland’s infrastructure or its operation. This includes, but is not limited to, initiating any form of denial-of-service attack, distributing malware, or otherwise interfering with the performance of the Angland.
- Unauthorized Access Prohibition: You shall not attempt to gain unauthorized access to the Angland, its systems, networks, or any data or resources that you are not expressly permitted to access. Any such attempts may result in immediate legal actions.
- Compliance with Guidelines: You agree to comply with all usage guidelines, restrictions, and instructions provided by the Company from time to time, whether these are communicated via these Terms or through other official channels.
- No Endorsement and Preservation of Proprietary Notices: You agree not to imply that any of your statements or actions are endorsed by the Company unless expressly authorized, nor may you remove, alter, or obscure any copyright, trademark, or other proprietary notices appearing on the Angland or related materials.
- Investment Fraud: You are prohibited from promoting fraudulent schemes (e.g., "pump-and-dump" crypto scams, fake airdrops) using Services on Angland.
- Money Laundering: You are prohibited from using Angland’s to obfuscate illicit fund flows or evade sanctions (e.g., OFAC-prohibited jurisdictions).
- No Gambling: You may not wager, bet, or stake any NFTs, Virtual Items, or currency within Angland in exchange for the chance to win prizes of real-world value.
- Phishing or other types of scam: You are prohibited from creating fake websites, emails, or social media accounts mimicking Angland;
- Scraping Prohibition: You are strictly prohibited from using bots, crawlers, scripts, or other automated tools to extract, collect, or replicate data from Angland without prior written consent. This includes bypassing technical safeguards or overloading our infrastructure. Violations may result in immediate termination of access and legal action under applicable laws.
- Cheating or Exploiting Bugs: You are prohibited from using, creating, or distributing exploits, cheats, unauthorized automation, or manipulating the Angland in any way that provides an unfair advantage or disrupts gameplay.
- Account Sharing or Selling: You are prohibited from transferring, renting, sharing, or selling accounts or account credentials to any third party is strictly prohibited.
- Toxic Behavior and Harassment: You are prohibited from engaging in abusive, threatening, harassing, discriminatory, or otherwise harmful behavior towards other users, moderators, or representatives of the Angland.
- Impersonation: You are prohibited from falsely representing yourself as another person, entity, developer, or representative of the Angland.
- Farming or Botting: You are prohibited from engaging in automated gameplay (botting), repetitive tasks for financial gain (farming), or other activity intended to manipulate the in-game economy.
- Exploiting Economic Systems: You are prohibited from manipulating the in-game currency, marketplaces, or reward mechanisms in a manner that violates the intended gameplay balance or economic fairness.
- Posting Inappropriate Content: You are prohibited from sharing or publishing any content that is illegal, obscene, sexually explicit, defamatory, hateful, or otherwise objectionable within the Angland or associated platforms.
- Circumventing Suspensions or Bans: You are prohibited from attempting to bypass, evade, or otherwise circumvent any suspension, ban, or other enforcement actions applied to your account or access.
Failure to comply with these acceptable use provisions may result in:
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Temporary ban, namely restriction of the User's access to Angland or temporary suspension of Account;
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Immediate suspension or termination of your access to Angland;
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Technical measures (e.g., IP blocking, bot detection) to prevent further violations;
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Disclosure of your identity and activities to law enforcement, regulatory agencies, or harmed third parties.
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Civil claims for losses caused to the Company or third parties;
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Criminal prosecution under applicable laws;
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Regulatory penalties for breaches of data protection, financial, or sanctions laws.
The Company reserves the right to recover all reasonable costs incurred in enforcing these Terms, including investigation fees, legal expenses, and damages.
3. Intellectual property rights.
3.1. Company`s ownership. The Angland, including any models, interfaces, algorithms, indexes or other software developed by the Company, along with all associated features, functionality, and tools, is protected by copyright, trademark, patent, trade secret, and other intellectual property laws of the Singapore and international jurisdictions. You acknowledge and agree that the Angland and all related intellectual property rights are the exclusive property of the Company and its licensors. You are prohibited from removing, altering, or obscuring any copyright, trademark, service mark, patent marking, or other proprietary rights notices incorporated in or accompanying the Angland.
3.2. Trademarks. The company name, the term "Angland" the company logo, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs, and slogans on the Angland are the trademarks of their respective owners.
3.3. Acceptable use of Intellectual Property. The Company grants you a limited, non-exclusive, revocable, non-transferable license to use Angland’s gameplay-related intellectual property such as in-App characters, gameplay footage, game mechanics, and audiovisual content solely for the purpose of creating non-commercial, fan-based content (“User Content”). This license explicitly excludes Company’s logos, trademarks, trade names, and branding elements unless expressly authorized in writing.
Under this license, you may:
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Create and share gameplay videos, walkthroughs, tutorials, or reviews (e.g., on YouTube);
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Produce fan art, animations, or other creative works derived from Angland’s gameplay content;
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Discuss Angland`s in informational or editorial content.
This provision does not grant rights to use the Company`s logos, trademarks, or branding. Any use of Company’s trademarks or logos requires separate written permission.
You retain ownership of your User Content. The Company does not claim ownership of User Content created under this license.
User Content must not be monetized, sold, or used for commercial purposes (e.g., advertisements, merchandise, paid promotions) without Company`s prior written consent.
The Company reserves the right to revoke this license at any time, for any reason, and may require removal of User Content that violates these terms.
The Company disclaims liability for User Content and you agree to indemnify The Company against claims arising from your User Content.
4. Advertising, Promotions, and Third-Party Links
4.1. Advertising. The Angland may display advertisements, banners, and pop-up messages from the Company and its affiliates or partners. By using the Angland, you consent to the display and delivery of such advertisements, which may change without notice.
4.2. Third-Party Links. The Angland`s Content may contain links to, or otherwise enable access to, third-party websites, resources, services, or content that are not owned, operated, or controlled by the Company. User acknowledges and agrees that the Company does not endorse, monitor, verify, or assume any responsibility for:
- The availability, accuracy, legality, reliability, security, or business practices of such third-party websites, resources, or services;
- Any content, products, services, advertisements, or materials available on or through such third-party platforms;
- Any transactions, interactions, or disputes between Users and such third parties.
Access to third-party websites or services through the Angland`s Content is provided for convenience only and does not constitute an endorsement, partnership, or affiliation between the Company and any third party. User assumes all risks associated with accessing or using such third-party platforms, and the Company expressly disclaims any liability for any loss, damage, or harm that may arise from such use.
The Company shall not be responsible or liable for any direct, indirect, incidental, consequential, special, or punitive damages, including but not limited to data loss, financial loss, reputational harm, or security breaches, resulting from the use of third-party websites, resources, or services. User is advised to review the terms, policies, and practices of any third-party website or service before engaging with them.
5. Disclaimers and Limitation of Liability
5.1. Service Provided “AS IS.”. The Angland and its services are provided on an "as is" and "as available" basis, without any express or implied warranties of any kind. The Company expressly disclaims all warranties, whether express, implied, statutory, or otherwise, including but not limited to any warranties of merchantability, fitness for a particular purpose, non-infringement, title, or that the Angland’s Content or services will be accurate, error-free, uninterrupted, secure, or free of harmful components. Users are solely responsible for verifying any information obtained through the Angland before relying on it for any purpose.
5.2. No Guarantee of Uninterrupted Service. We do not warrant that the Angland will be continuous, error-free, secure, or free of viruses, malware, or other harmful components.
5.3. Limitation of Liability. To the maximum extent permitted by law, in no event shall the Company, its affiliates, officers, directors, employees, contractors, licensors, or agents be liable for any direct, indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to lost profits, lost revenues, lost data, business interruption, reputational harm, or any other losses arising out of or in connection with:
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The use of, inability to use, or reliance on the Angland or its Content;
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Any inaccuracies, errors, or omissions in the Angland`s Content;
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Any third-party actions, services displayed on the Angland; or
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Any modifications, discontinuation, suspension, or termination of the Angland or its services.
This limitation applies regardless of the legal theory of liability, whether based on contract, tort, negligence, strict liability, or any other cause of action, and whether or not the Company was advised of the possibility of such damages.
In any event, the total aggregate liability of the Company to the User for any and all claims arising within any 12 (twelve) month period shall not exceed the total amount actually paid by the User to the Company during the 12 (twelve) months immediately preceding the event giving rise to the claim. This limitation shall apply regardless of the form of action, whether in contract, tort, including negligence, strict liability, or otherwise, and whether the Company has been advised of the possibility of such damages.
Some jurisdictions may not permit the exclusion or limitation of certain damages; in those cases, the limitations shall apply to the maximum extent permitted.
5.4. Risk Acknowledgment. By accessing and playing Angland, you acknowledge and agree that participation in the game involves inherent risks. These risks may include, without limitation, unforeseen technical issues, or circumstances beyond the control of the Company. You voluntarily and knowingly assume all such risks, whether arising from your own actions, the actions of others, or from unexpected technical malfunctions.
Angland is not an investment or a “play-to-earn” opportunity and the App does not reward players with cryptocurrency, cash equivalents, or any assured financial returns.
You further acknowledge that the Company employs commercially reasonable measures to ensure the security and integrity of its servers and digital infrastructure. However, you understand that no system can be completely immune to cybersecurity threats. In the event that third parties breach or compromise the Company’s servers or other systems, you assume all risks associated with such security breaches, including the potential loss or unauthorized access to data, Virtual items or in-game progress. Neither the Company nor its affiliates, licensors, or partners shall be liable for any direct, indirect, incidental, special, or consequential damages arising from or in connection with any such cybersecurity incidents.
Your use of Angland is solely at your own risk, and by participating, you expressly waive any claims against the Company related to any injury, loss, or damage incurred during or as a result of your engagement with the game, including but not limited to risks arising from unauthorized third-party access or hacking events.
6. Indemnification
You agree to indemnify, defend and hold harmless the Company, our subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third-party using Angland
7. Modification and Termination of Access.
7.1. Modification to Terms. The Company reserves the exclusive right to amend these Terms at any time. The amended Terms will be published in the Angland with a revised "Last Updated" date in the header. Continued use of the Angland after the effective date of the revised Terms constitutes your acceptance of the changes. We recommend that you review these Terms periodically.
7.2. Access termination. The Company reserves the right to immediately suspend or terminate your access to the Angland without prior notice if we have reasonable grounds to suspect that you have:
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Violated the Acceptable Use Policy;
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Engaged in any illegal activities using the Angland; or
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Violated these Terms in any other way.
7.3. Modifications and Suspension rights. The Company reserves the right to modify, suspend, or terminate access to Angland at any time for maintenance, updates, security, legal compliance, or operational reasons, without prior notice. Users acknowledge that the Company is not liable for interruptions, loss of progress, virtual items, or damages arising from such actions. No compensation or refunds will be provided for disruptions unless legally required. Continued use of Angland constitutes acceptance of all modifications. This provision survives termination of user accounts or access to the game.
8. Governing Law, Jurisdiction, and Dispute Resolution
8.1. Governing Law. These Terms shall be governed by and construed in accordance with the laws of Singapore, without reference to any conflict of law principles. This means that regardless of where you reside or use our services, the laws of Singapore will exclusively apply.
8.2. Initial Negotiations. In the event of any dispute or claim arising out of or relating to these Terms or your use of the Angland, both parties (i.e., you and the Company) agree to first attempt to resolve the matter through good faith negotiations. We encourage open communication and a mutual effort to settle any issues before proceeding further.
8.3. Mediation. If a resolution cannot be reached through negotiation, both parties agree to submit the dispute to mediation. The mediator shall be chosen by mutual agreement. If you and the Company are unable to agree on a mediator within a reasonable timeframe, the Company will appoint a mediator on behalf of both parties. Mediation is intended to be a non-binding process aimed at facilitating an amicable resolution.
8.4. Binding Arbitration. Arbitration. If the matter remains unresolved, any dispute, controversy, or claim arising out of or relating to this Agreement shall be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre (SIAC) in accordance with the SIAC Rules in force at the time of the arbitration, which Rules are deemed incorporated by reference.
The seat of arbitration shall be Singapore, and the language of the arbitration shall be English.
To ensure cost-efficiency of the procedure:
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the tribunal shall consist of one arbitrator.
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the arbitration may, if appropriate, proceed on a documents-only basis without a hearing, or be conducted through online or remote hearings as determined by the tribunal.
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if the amount in dispute does not exceed USD 1,000,000, or if otherwise appropriate, the dispute shall be conducted under the Expedited Procedure provisions of the SIAC Rules.
All arbitration proceedings shall remain confidential except as required to enforce an award or comply with applicable law.
8.5. Litigation as a Last Resort. In the unlikely event that both mediation and arbitration fail to resolve the dispute, either party may pursue litigation. Any such litigation shall be brought exclusively in the competent courts of Singapore.
8.6. Language of Proceedings. All negotiations, mediation sessions, arbitration hearings, and any subsequent litigation proceedings shall be conducted exclusively in the English language.
8.7. Time Limit for Claims. Any claim or cause of action arising from or relating to these Terms or the use of the Angland must be initiated within one (1) year from the date the cause of action arises. If a claim is not brought within this timeframe, it will be deemed waived and barred.
9. Notices
Any notices or communications permitted or required under these Terms must be provided in writing by the Company. Such communications may be delivered by:
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sending an email to the address you have provided to our customer support; or
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posting on the Angland.
For any notice sent via email, the date on which the email is transmitted shall be deemed the date of receipt.
10. Additional Provisions
10.1. Severability. If any provision of these Terms is found by an arbitrator or court of competent jurisdiction to be invalid, void, or unenforceable, in whole or in part, such provision shall be enforced to the maximum extent permitted under applicable law, and the remaining provisions shall continue in full force and effect.
10.2. Entire Agreement. These Terms, together with our Privacy Policy and any other documents expressly incorporated herein, constitute the entire agreement between you and the Company regarding the use of the Angland.
10.3. Assignment. The Company may assign or transfer these Terms, in whole or in part, without notice. You may not assign or transfer any rights or obligations under these Terms without our prior written consent.
10.4. Waiver. The failure of the Company to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.
10.5. Headings. Section headings are for convenience only and shall not affect the interpretation of these Terms.
11. Contact and Support
11.1. Support. For any questions, concerns, or issues regarding these Terms or the Service, please contact our support team at communication channels provided in the Angland.
11.2. Feedback. Any feedback you provide regarding the Angland may be used by the Company for improving the Angland without any obligation to you.
